Step Guide to Sales
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Sales Handbook
Guide Steps for Learning
STEP GUIDE TO SALES
CHAPTER 1 CUSTOMER PROFILE
Click me!A starting point where a data set of your customers are collected for further process,
including their basic information, payment type, and addresses for bill to/ship to.
CHAPTER 2 CUSTOMER REQUIREMENT
Click me!When we make a sales contract with a customer, we will have to follow up them to order
color(s) within 90 days. If there is no coloring order occur, we will ask for their liability
to a knitted fabric.
CHAPTER 3 SALE PROCESS
Click me!Start from offering price to shipping products to a customer, there are several essential steps to complete for the highest level of customer satisfaction.
CHAPTER 4 CLAIM PROCESS
Click me!When a customer finds any issue of our shipped fabric, they will request for a product claim. There are 4 types of claim: claim, return, repair and information.
CHAPTER 5 LIABILITY
Click me!When we make a sales contract with a customer, we will have to follow up them to order
color(s) within 90 days. If there is no coloring order occur, we will ask for their liability
to a knitted fabric.
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